Terms & Conditions
Power Packs, Booster Packs and Subscriptions
All "Power Packs" (e.g. "Starter Pack", "Advanced Pack", "Premium Pack", etc.) and "Booster Packs" (e.g. "Revision Packs", "Print Packs", "Ad Packs", "Social Packs", "Web Packs", "Bonus Packs", etc.) and their respective contents listed in the past, present or future are sold as-is. When a customer purchases a Power Pack, they understand there will be a single version provided in its completed form. Products in any category will not be delivered nor presented individually, unless products are purchased individually. Products in any category may not be altered by any entity without the purchase of a "Revision Pack". All products are indefinitely licensed conditioned upon completion of payment terms. Product licensing transfers and source files may be purchased for an additional fee. The cost for licensing transfers from Remixed to a customer is equal to the individual cost of a product, which may exceed the cost of the package. Source files are only available after the transfer of licensing.
Logo Suite
A logo suite is comprised of one logo. A logo is either a type treatment or design element or a combination thereof. Said logo will minimally be provided in full-color or spot color, one-color, black & white and reverse (white on transparent background) in a variety of file formats minimally including vector EPS or Adobe Illustrator, PDF, PNG and JPEG. JPEGs will not include a reverse version of the logo.
Business Card
A business card will be delivered in a print-ready file format intended for use to purchase business card printing from a third-party. Business card deliverable, outside of the "Print Packs", does not include a printed nor tangible product. Business cards will be designed based on US standards of 3.5" x 2" (independent of visual orientation). Cost of production is not included.
Letterhead
A letterhead will be delivered in a print-ready file format intended for use to purchase letterhead printing from a third-party. Letterhead deliverable, outside of the "Print Packs", does not include a printed nor tangible product. Letterheads will be designed based on US standards of 8.5" x 11" (based on a vertical visual orientation). Cost of production is not included.
Social Graphics
Social graphics will be delivered in PNG or JPEG format. Social graphics will be comprised of graphic headers for Facebook, Twitter and LinkedIn, as well as profile images for Facebook, Instagram, Twitter and LinkedIn. The dimensions will be based on current specifications at the time of production. Cost of implementation is not included.
Online Campaign
An online campaign is comprised of a series of web banners. Remixed will provide the seven (7) most common sizes [Leaderboard (728x90), Wide Skyscraper (160x600), Half Page Ad (300x600), Medium Rectangle (300x250), Mobile Leaderboard (320x50), Square (400x400), and Billboard (970x250)] in PNG or JPEG file format. Cost of distribution is not included.
Website
A "Website" is defined as a single landing page on a hosted domain. Client will provide administrative access to Remixed to a hosted domain with WordPress installed or installable. Remixed will support initial installations of WordPress and any required plugins to support the creation of said website. Website will be comprised of multiple sections on a single viewable page. The viewable page will include any pertinent information provided by the client in the questionnaire phase. A simple contact form that will generate an email to an individual will be included. Additional revisions are not included. Content creation is not included. Remixed will not be responsible for copy writing, typos, grammatical errors, photography or graphic creation beyond the user interface design. Cost does not include web hosting or other third-party costs. Administrative and/or editing access for client is available for an additional fee.
Advanced Website
An "Advanced Website" is defined as multiple web pages on a hosted domain. Client will provide administrative access to Remixed to a hosted domain with WordPress installed or installable. Remixed will support initial installations of WordPress and any required plugins to support the creation of said website. Website will be comprised of multiple pages on multiple viewable pages. A robust contact form that will generate an email to an individual will be included. The quantity of pages will not exceed six main level pages. Additional pages and sectioning is available for a fee. Each viewable page will include any pertinent information provided by the client in the questionnaire phase. Additional revisions are not included. Content creation is not included. Remixed will not be responsible for copy writing, typos, grammatical errors, photography or graphic creation beyond the user interface design. Cost does not include web hosting or other third-party costs. Administrative and/or editing access for client is available for an additional fee.
Premium Website
A "Premium Website" is defined as multiple web pages with specific features on a hosted domain. Client will provide administrative access to Remixed to a hosted domain with WordPress installed or installable. Remixed will support initial installations of WordPress and any required plugins to support the creation of said website. Website will be comprised of multiple pages on multiple viewable pages. The initial quantity of pages will not exceed six main level pages and six second-level pages. Additional pages and sectioning is available for a fee. A robust contact form that will generate an email to multiple individuals or connected to a list of select CRMs will be included. A Premium Website may also included eCommerce functionality, with up to 12 individual products or UPCs. Gateway connections may require an additional fee. Each viewable page will include any pertinent information provided by the client in the questionnaire phase. Additional revisions are not included. Content creation is not included. Remixed will not be responsible for copy writing, typos, grammatical errors, photography or graphic creation beyond the user interface design. Cost does not include web hosting or other third-party costs. Administrative and/or editing access for client is available for an additional fee.
Brochure
A brochure is defined as a tri-fold sheet that is approximately 12" x 9" and folds down to approximately 4" x 9". The brochure will be delivered in a print-ready file format intended for use to purchase printing from a third-party. Brochure deliverable, outside of the "Print Packs", does not include a printed nor tangible product. Brochures will be designed based on the dimensions above (with a vertical visual orientation). Cost of production is not included.
Sales Kit
A Sales Kit is defined as an eight (8) page, self-cover booklet, three (3) sales sheets, one (1) letter and a two-pocket pocket folder. The listed deliverables will be delivered in print-ready file formats intended for use to purchase printing from a third-party. Sales Kit deliverable, outside of the "Print Packs", does not include a printed nor tangible product. Booklets will be designed based on the folded dimensions of 8.5" x 11"; Sales Sheets and Letter will all be designed with flat dimensions of 8.5" x 11"; and the Pocket folder will be designed with flat dimensions of 9" x 12". All deliverables will be designed with a vertical visual orientation. Cost of production is not included.
Messaging Platform
A Messaging Platform is a written document containing information extracted and extrapolated from a Messaging Questionnaire. The Messaging Platform will include information about goals, objectives, audiences, vision, mission, position, values, purpose, a one-liner, an elevator pitch and a long-form, targeted statement. One round of client-provided revisions will be included. Additional revisions are available for a fee. All written content specific to the vision, mission, position and the one-liner, elevator pitch and the long-form targeted statement become property of the client in PDF.
Brand Guide
A Brand Guide is a series of diagrams and explanations that describes how the various brand elements ought to be used, as well as how they should not be treated. The guide also includes color usage, type treatments, along with some examples of how the brand may be articulated in certain circumstances. When packed with other deliverables, those deliverables serve as the examples. The Brand Guide will be delivered either as a website or in PDF, whichever the agency feels is best. Cost does not include web hosting, print production, revisions or any other applicable services.
Revision Packs
Revision Packs include and are limited to the number of revisions purchased (e.g. 1, 3, 5, 7 or 9). The application of said revisions is to the discretion of the agency. Depending upon the significance of the revisions, the agency may choose to apply a single revision as a round of revisions to a single deliverable or as a single design or content modification. This will be determined on a case-by-case basis. Prior to purchasing a Revision Pack, we highly recommend contacting us to help you choose the option that best suits your needs.
Print Packs
Print Packs are exclusively for the cost of print production and delivery of designs Remixed has originated and completed, and are specific to the deliverable(s) purchased. Every deliverable is priced in sets of fifty (50). If you require additional quantities, please contact us for discount codes.
Ad Packs
Ad Packs are exclusively for the distribution of media Remixed has originated and completed. Ad Packs are broken up into a series of categories. Third-party expenses, excluding the cost of postage, are included. The distribution is based on optimizing the budget, which also includes the cost of agency services. The agency will determine how best to allocate funds for optimal results based on the pack purchased. Prior to making any Ad Pack purchases, we always recommend you contact us to help us determine the best manner in which we may assist you. Ad Packs are not necessary for everyone. Please do not purchase this product, unless you are certain this matches your needs.
Social Packs
Social Packs are only for work completed exclusively by Remixed. Social Packs are broken up into three categories: Social Graphics, Social Content, and Social Seeding. Social Graphics are single graphics for use on any social media platform. Social Content are short articles for generating awareness on social media. Social Seeding is a combination of social graphic and social content, which are used to connect social media to other web experiences. All products are created as-is. Any revisions may be done at an additional cost. Licensing and source files are available for an additional fee.
Web Packs
Web Packs are broken up into three categories: Web Hosting, Web Maintenance and Web Content. These services are only available for websites Remixed has created. Web Hosting is providing file storage for a domain name. This allows domain names to point at a website. Web Maintenance involves the agency reviewing and updating critical files to help maintain the performance and security of a website. Web Content involves the origination of content for pages or posts for the purposes as set by the client. Content is limited to approximately 2000 words per post or page. A completed questionnaire will be required for services to be delivered. Administrative or editor privileges to websites(s) are available for an additional fee.
Bonus Packs
Bonus Packs are a series of design deliverables. Each deliverable will be created based on specifications set by the agency. However, the agency may choose to consult with the client, and allow client a limited period in which to respond. The price exclusively includes the cost of design, which will be delivered in the form of (a) print-ready file(s). Any revisions may require the purchase of a Revision Pack. Cost does not include third-party fees (e.g. web hosting, print-production, fabrication, media buying, etc.).
Payments
All payments are for services as described, and are final. There are absolutely no refunds. However, Remixed may choose to allow funds to be used as credits for future work with Remixed, at its discretion.